Privacy Policy
Last updated: October 2026
Trash Bandits LLC ("Trash Bandits," "we," "us") provides junk removal, cleanouts, demolition and dumpster rentals in the Tri-Cities, Washington area. This policy explains what information we collect through trash-bandit.com and when you do business with us, how we use it, and the choices you have.
Information we collect
When you book or request a quote: your name, email address, phone number, service address, preferred date and time, the service you choose, any notes you add, and photos you upload. We also record that you accepted the service terms, and whether you asked to receive offers by email.
When you rent a dumpster: the details above, plus the rental details, your signature on the rental agreement, and records of delivery, pickup and disposal weight.
When you leave a review on our website: your star rating, your review, the name you want shown, and, if you choose, the service, your city and your email address. Your rating, review, display name, and the service and city you enter may be shown publicly. Your email address is never shown.
When you contact us: what you send us by phone, text or email, including photos.
When you pay: payments are handled by our payment provider through a secure payment link. We do not receive or store your full card number.
Automatically, when you visit the site: basic technical information such as your browser, device, pages viewed, and how you arrived at the site. We collect this with cookies and similar tools from Google Analytics and the Meta (Facebook) Pixel.
How we use it
- To schedule, confirm and provide your service, and to contact you about it.
- To prepare for a job, for example by reviewing your photos to plan the crew, truck or dumpster size.
- To send invoices, rental agreements and receipts, and to keep business records.
- To ask how we did after a job. You can stop these reminders using the link in the email.
- To send occasional offers and updates, only if you opted in. You can unsubscribe anytime.
- To understand how people use our website and to measure and improve our advertising.
- To protect our customers, staff and business, and to comply with the law.
How we share it
We do not sell your personal information. We share it only with:
- Service providers who help us run the business, such as our website and hosting provider, Google (email, calendar and analytics), Meta (advertising measurement) and our payment provider. They may use it only to provide their services.
- Others when required: to comply with the law, respond to legal requests, or protect the rights and safety of you, us or others.
- A future owner of the business, if Trash Bandits is ever sold or reorganized.
Cookies and advertising
Google Analytics and the Meta Pixel use cookies to measure site visits and ad results. You can block or delete cookies in your browser settings. You can also opt out of Google Analytics with Google's opt-out browser add-on, and adjust ad preferences in your Google and Facebook account settings.
How long we keep it
We keep booking, rental and payment records as long as needed to provide service and to meet tax, accounting and legal requirements. We keep marketing preferences until you change them. We may keep reviews you publish until you ask us to remove them.
Your choices
- Email offers: use the unsubscribe link in any marketing email.
- Review reminders: use the "stop reminders" link in the email.
- Access, correction or deletion: contact us and we will help, unless we need to keep the information for legal or business-record reasons.
Security
We use reasonable safeguards to protect your information, including encrypted (HTTPS) connections to our website. No method of transmission or storage is completely secure.
Children
Our services are for adults. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this policy. The date at the top shows when it last changed.
Contact us
Trash Bandits LLC, Richland, WA
Phone or text: (509) 416-0141
Email: trashbndits@gmail.com
